Hello,
I´m trying to update our HANA system, but during the update the system show me the following error:
Error Message: Execution of 'Update from single SP' failed.
Detailed Message: Could not update software component(s) sap.com/HDB on host satdha03.
Execution of operation update-newdb-server-nzdm-v2 failed. Exit code of the operation is 1.
Command execution failed.
Help: http://help.sap.com/hana
I checked the logs and I attached them in this thread.
I also see this:
Checking system requirements failed
Performing HANA platform check script failed
Performing python script failed
Starting external program /usr/bin/python
Command line is: /usr/bin/python /hana/shared/HD2/trans/HD2/IMDB_SERVER100_82_0/SAP_HANA_DATABASE/server/HanaHwCheck.py
Output line 1:
Output line 2: performing Hardware check......
Output line 3:
Output line 4: System Manufacturer Microsoft Corporation not supported
Output line 5: System Product Name Virtual Machine not supported
Output line 6: CPU Model 0 not supported
Output line 7: OS SLES 11 SP 3 OK
Output line 8: Memory Total 131072 MB OK
Output line 9: Core count 8 OK
Output line 10: Hyper-threading Activated OK
Output line 11: Numa functionality Activated OK
Output line 12:
Output line 13: Hardware check failed!!
Output line 14:
Program terminated with exit code 255
Update SAP HANA system process executor failed
So I believe this is related to the hardware check.
I tried to solve this situation with the following solution described in the following links:
Regarding SPS4 revision 29 update from SP3 | SCN
SAP HANA Installation in Oracle VirtualBox VM | SCN
HANA PE 1.0 SP6 Installation with Oracle VirtualBox / SUSE - Part2 - YouTube (between the 5:50 and 8:40 minutes)
But it doesn't solved anything... it continues with the same error during this update SP`s activity!
Can you help me please?! This is an urgent sittuation!
Thank you
samid raif